Personal Blather!

Everything happens for a reason... or so I thought...

Sometimes, when things happen to you, perhaps you should just take it at face value and simply ignore it and pretend it didn't happen. Some things happen to you prompting you to make decisions which you regret, so it would seem wise to just shrug off what happened and carry on as if it didn't.

Sometimes, even though you may have thought through everything carefully and tried to do the best thing at that point, it somehow seems to turn out bad. You might have taken the time to really sit down and consider the options, but STILL make a foolish decision.

Sometimes, you happen to be the person who does this most of the time.

Sometimes, you wished for more wisdom.

Sometimes, you wished you weren't you...

Here's a copy of an email I sent to AnimeTech:

Although I enjoy buying a lot of anime from your shops, I am terribly disappointed in your sales staff.

Today, I visited your Mid-Valley branch. I was very interested in getting the original Fate/Stay Night DVDs, especially after enquiring about the price. Unfortunately, your staff told me that it was sold out, which was perfectly fine.

I then asked her if she could check with your other outlets to see if they have any in stock, and if they did, if they could reserve it for me. She left and I continued browsing, and after some time, she came back informing me that the Sunway Pyramid branch and Centerpoint branch had a copy.

I asked her to reserve them for me, and left my contact number. She asked when I would be collecting, and I told her probably tomorrow or the day after.

Later in the day, I decided I couldn't wait and headed to Sunway Pyramid. On arrival, I enquired about my reservation only to find that that outlet too was sold out. Moreover, the only other branch which had a copy had already reserved it.

I asked as to why I had not been informed, but was told that since I specified that I would be collecting tomorrow, they had yet to inform me.

As a customer, I felt very cheated of my time and effort. I SPECIFICALLY enquired to find out if any branch still had a copy, and was INFORMED by YOUR STAFF that these two branches did, and that I had placed a reservation for a copy. She should not have misled me to believe that there was one when there was, in fact, none available.

Furthermore, the attitude of your staff in Sunway Pyramid was condascending and totally unhelpful. She was neither sympathetic nor apologetic. She did not even TRY to find out if there was any other way she could help me, or tell me when the next shipment would be coming.

I am a firm supporter of legitimate Anime sales and see your company as one of the few legitimate outlets where Malaysians can purchase quality original products. This incident has however, left me with a bitter feeling.

Your sales staff is your contact point between your company and your customers. It would be a shame if your company's good reputation is undermined by the impoliteness of your sales staff. A company of your reputation and stature should know better.

I feel that this matter needs to be brought to your attention. I hope that in future, incidents like this would not happen again, although I suspect you may be seeing significantly less of my patronage.

The past week or so has been rather hectic. Having a wedding is no joke, and I really underestimated the amount of preparation and time required to have everything running smoothly. My sister's been busy running everywhere making sure everything is perfect, and things haven't slowed down since. We went back to Sitiawan for a dinner on Saturday, rushed to Ipoh the next day for another dinner back there, then came back to KL this morning, only to see my sister and her 'husband' (well, technically not yet, but about there) rush off to meet some people to finalise some details for the actual wedding this coming weekend.

Me? I finally got my hands on a computer with an internet connection.

I liked my suit. I think it was a good fit and a good price. Surprisingly, I managed to get one off the shelf even though my build don't really suit my height.

Of course, the shining jewel of the weekend was the beautiful bride. I've never seen my sister so 'dressed up' before. I read the newspapers this morning, and there was a photo of some Miss Chinese Cheongsam something... seriously wondered why my sister never bothered to join; She would've crushed the opposition. (Or maybe her not so strong grasp of mandarin kept her away).

The collection of 'Ang Pows' (thanks to all the generous attendees), turned out to be an interesting event in itself. I guess it's practical to count up the amount and pay off the restaurant that very night itself so that we don't carry the burden of having quite a bit of cash on us. Still, it's not everyday you see such a huge stack of 50s, even if it disappears into the restaurants' cash registers seconds later.

So far, it's only been preliminary. The final hurdle will come this Saturday, and it's going to be a VERY LONG day. It's her day, so we'll all try to make it great for her.

Oh, my turn will not be coming soon in the unforeseeable future.